Agentic AI, in production, without getting burned

Thirty years across operations, cloud and platform engineering, from CTO to individual contributor, and now AI Business Stream Lead for Leaders and Organizations at Accenture LearnVantage. Earlier stops: Red Hat, ThoughtWorks, Amazon Web Services, and The Performant Professionals, the advisory practice I founded. I work with executives on the part of agentic AI that decides whether it survives contact with production: governance that infrastructure enforces. It is what the MCP Dev Summit Toronto keynote covers, deploying the Model Context Protocol across a workforce of about 750,000 people, and it is the premise of Agentic Covenants. The writing here is the working notes.