Technology is not always the answer

I hear this a lot.. if we only had this tool or this skill or this datastore or this program.   The issue is that we like tooling because tooling is easy.  We like buying technology because it is often consistent and automated and can solve issues that previously was done by people.  The answer always centers around people.   People who communicate what they need.  People who pay you for solving problems.  People who implement technology.  People who have the answers and perspectives that you need (diversity).   To that end, the answer is always the right kind of communication and the right kind of people.  The technology is ancillary not primary.

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